Rabeck respects the privacy of customers and visitors to our web sites, and is committed to protecting any personal information we collect from you in the course of our business with you. We understand that the information we collect may be of a personal or confidential nature, and as such, Rabeck has structured its privacy policy to comply with the National Privacy Principles.
The NPP's form part of the Privacy Amendment (Private Sector) Act 2000, and regulate the methods by which organisations can collect, keep, use, disclose and secure personal information. Under this Act, you have the right to know what information we hold about you, and you have the right to correct that information if it is incorrect, incomplete or not current.
For more information on the National Privacy Principles, contact the office of the Federal Privacy Commissioner (details below) or go to www.privacy.gov.au.
Personal information means any information that can personally identify you, or whereby any information makes your identity evident.
Rabeck will collect personal information from you for 3 main reasons:
• If you have requested information about our products or services, we may need to send information to you, or;
• If you have purchased a product or intend to, we will need to collect contact and financial details, or;
• To send you information or updates about products you have purchased, or to offer you other products, services or information of interest
The type of information we collect from you will depend on what products or services you request from us. This may include your name and contact details, and it may be necessary for us to collect additional personal information including your address, financial information and employment information.
It is Rabeck’s intention to inform you that we are collecting personal information prior to collecting it, and we will always disclose to you the reason why we are collecting it. If we cannot practically do this prior to collecting the personal information, we will do it as soon as possible after collecting it.
We will not disclose your personal information to any third party, except where you would reasonably expect us to do so, or where the disclosure is for an activity related to the purpose for which your information was originally collected, or where required by law. Information collected which is not personally identifiable may be disclosed to third parties for these or other reasons. Although Rabeck uses industry standard privacy practices, as the internet is not a 100% secure environment, Rabeck does not express or imply any guarantee that your information is 100% secure.
You are entitled to access personal information which Rabeck holds about you, and to amend that information if it is incorrect. To do this, contact Rabeck (details below).
If you believe that your privacy has been breached by Rabeck, or we have misused or mistreated your personal details, you can lodge a complaint in writing to us (contact details below), and all attempts will be made to resolve the matter promptly. If you are not satisfied with the outcome, you may refer the matter to the Office of the Federal Privacy Commissioner (details below):
This web site may use “cookies”, which are small files placed on your hard drive, and are generally used to track your navigation while using our web site. You can disable cookies at any time in your internet browser, however this may effect certain functions and accessibility while using the web site. Most cookies used on the web site are “session cookies”, which means they are deleted from your hard drive once you leave the web site.
G.P.O. Box 5218
Sydney , NSW. 1042
Phone: 1300 363 992
Fax: +61 2 9284 9666
E-mail: privacy@privacy.gov.au
Website: www.privacy.gov.au
Privacy Officer
P.O. Box 788
Main Beach, QLD 4217
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